Good staff vs. great staff

Yesterday was a better than average day in the office and I would say this is all down to my staff, who are fantastic.

One reads a lot about how the most successful companies always hire the best people, and to some extent, regardless of cost. Once upon a time I did not have this view, as a young busines I thought it was best to shave costs as much as possible, including wages. Whilst there is a time and place for this I have learnt that in order to grow one must get the best one can afford.

We have recently been through the process of hiring an additional technician for the team and after three months of looking, combined with a relatively quiet month, decided to put hiring on hold for a few months.

Of course you know what happens next, its the last interview we have, and the candidate is fantastic. I had written off the budget by this point and so now had to really justify the expense. However when a candidate has that certain 'x' factor you realise that you would be stupid not to.

And it's that 'x' factor which has become so important to the business. Whilst we may be one of thousands of IT companies around the country, I would argue that I have one of the best teams around. My staff are more than capable technically but beyond that they possess a genuine warmth and sense of care to our clients and each other.

These are exciting times and I am pleased I have such a great team to grow the business even further